FREE SHIPPING WITHIN INDIA
We deliver to all Over The World. Courier companies do not deliver to P.O.Box address, so we request you to provide full street address with pin code/zip code.
We Have More Than 9 Courier Partner.
Like: Aramex | DHL | BFEDX.
Please note that there are no shipments made from the store on Sundays and public holidays as our logistics partner, does not make any pick-ups on those days.
Shipping charges and available service will vary based on package weight and country of destination.
Customs and Duties
All applicable customs fees, taxes and duties are the sole responsibility of the customer. Customs authorities require that we state the value of your order directly on your package – the value is the retail cost. Karmaloop cannot mark any package(s) as a “Gift” in order to avoid customs and duties fees.
Please note that on rare occasions, customs agents may delay the delivery of some packages at their discretion.
- We will be able to accept order change or cancellation requests within 24 hours of placement of order. Unfortunately, we cannot cancel orders once they are processed.
Shipment and Tracking Details
We will send you an email regarding the shipment of your order, as soon as the items are handed over to the Courier. These alert emails will contain the tracking number and courier companies’ website details along with the expected date of delivery. You may also check the same on our order status page or by logging in to the My Account section on our site. Tracking numbers for orders shipped might take 24 business hours to become active on the courier websites.
Address Change Requests
Once an order is registered, you cannot make any alterations. However, address alteration requests may be accommodated within 24 hours of placing the order. You may Email us your alteration request and the needful will be done.
Lost In transit
- If a shipment is lost in transit, we wait for 15 days and then reprocess the same order. In case a replacement is not available of the same design we may ask you to either take a refund or select an alternate product.
Incorrect or Incomplete Address
Please note: some courier companies charge a penalty for incorrect shipping addresses, wherein the address and zip code do not match. The customer will, without exception, bear the cost of any such penalties and/or fees, not Lady Saree. Please make sure your shipping address is correct.
In the event of a reshipment of the same order, customers will be responsible to pay re-shipping charges for the reshipment.
All products are first polythene packed then put in corrugated box. All orders are shipped by Ist Class Air courier services and home delivered within approximately 3-5 working days after dispatch of the shipment.
Time to Ship
These are only indicative and approximate values, and items can be shipped earlier or later on case to case basis depending on the availability of item and other factors.
We are proud to offer such shipping values to our customers, especially when paired with our fast delivery times. In most cases, your order will be processed within 48-72 hours of your placing it. You can expect to receive your order, on average, within 7 -15 business days of placing the order.
And in case there is a delay in Shipping?
The “Availability” as mentioned on our website against each item is an approximate count of days it would take to dispatch the order from our warehouse.
If for any reason, there is going to be a delay in shipping because an item is ‘Out of Stock’ or if there is an unusual delay in filling an order, we will notify you by e-mail. We may also choose to deliver your order in multiple consignments (for multiple item orders with differing “Availability”). In some cases, we would offer to refund you for unfulfilled part of the order in case of our inability to resolve the order within a reasonable period of time.
At times, due to situations beyond our control, delays may occur. Refund, Returns, Replacement & Exchange would not be entertained in case of such scenarios. However, benefits such as Store Credit would be provided on a case-to-case basis. These can be used for future shopping on the site.
Billing Address and Shipping Address
Billing Address is the address where a customer gets his bills from the credit card company. Shipping address is the address where the customer wants to receive their shipment.